Common issues with BattlEye anticheat

1. When launching the game you get a “Failed to install BattlEye Service.” / “BattlEye Service installation failed.” / “Failed to start BattlEye Service.” / “BattlEye Service startup failed.” / “Failed to initialize BattlEye Service: …” error. How can be solved this?

     Please ensure that any security software (anti-virus, etc.) running on your system doesn’t block the BE Service (both BEService.exe/BEService_x64.exe in your game’s “BattlEye” directory as well as the entire BE Service directory, which is usually “C:\Program Files (x86)\Common Files\BattlEye”) in any way.

     You might have to add it to your security software’s exception list. If that doesn’t help or you don’t use any sort of security software there might be a permission issue with your BE Service directory or the files within it. To solve this delete the BE Service directory (usually “C:\Program Files (x86)\Common Files\BattlEye”) and then try to launch your game again. If you still get the same error at this point please try to manually set the BE Launcher in your game directory (...\Survarium\game\binaries\x86\survarium_battleye_launcher) to run with administrative privileges (normally this should happen automatically). To do so right-click on the BE Launcher executable, choose “Properties”, go to the “Compatibility” tab, check the “Run this program as an administrator” option and click OK to apply your changes.

If you still can’t get it to work some unknown software running on your system might be blocking BE somehow. If you cannot determine the cause we can only suggest contact to support.

 

2. When launching the game I get a “Failed to initialize BattlEye Service: Windows Test-Signing Mode not supported.” error. How can I solve this?

     Please disable test-signing mode by following this guide: http://support.microsoft.com

 

3.  Failed to initialize BattlEye Service: Driver Load Error (1450)

Check computer with anti-malware program Malwarebytes http://malwarebytes.com in the end of installing uncheck "Enable free trial of Anti-Malware Premium". After scan ends restart computer.

 

4. Client not responding

     This can happen if the server’s or your connection times out for quite a while or breaks up completely. A common solution is to update your modem/router’s firmware. Also, make sure that you aren’t running “Cucusoft Net Guard” which is incompatible with BE. Other than that, please ensure that there are no problems with your internet connection.
 
More information available on BattlEye site https://www.battleye.com/support/

Survarium is a free2play MMOFPS game set in the near future. The game focuses on the aftermath of a massive ecological catastrophe on Earth, the reasons behind which are only vaguely known.

Impassable woods advance onto cities from every side, as maddened animals and birds attack industrial complexes, military structures, warehouses and power-plants. Strange plants and mushrooms grow through concrete and steel. Scientists all over the world haplessly try to cope with the anomaly expanding with terrifying speed across the planet. Countries collapse; anarchy spreads throughout the world. Now force dictates who can survive.

The game is developed with new proprietary Vostok Engine technology.

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